- Can I take the prerequisite course and its exam more than once if I have any questions on how to use the site?
- Can I share my courses with a friend?
- After I purchase, do you send me a CD?
- Does eduGuard keep track of my scores?
- Can I review the exams that I take?
- Can I pause my exam and come back to it later?
- How do I get help?
- What happens if I forget my user name or password?
- Can I pause a course and come back to it later?
- How do I get my guard card?
- How do I register as a Proprietary Private Security Officer?
- What is the difference between a "contract" Security Guard and Proprietary Private Security Officer?
- What do I do next to get my guard card after receiving my certificates for Powers to Arrest and Weapons of Mass Destruction?
Can I take the prerequisite course and its exam more than once if I have any questions on how to use the site?
Yes!
After I purchase, do you send me a CD?
No, all of our content and exam taking process is online.
Does eduGuard keep track of my scores?
Yes. Our site keeps track of every exam you take, the answers that you select and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.
Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected and whether you got them right or wrong.
Can I pause my exam and come back to it later?
Yes, an exam can be paused at any time to be continued later. When you are ready to continue your exam, simply go into exam history, select your paused exam and continue.
Can I pause a course and come back to it later?
Yes, a course can be paused at any time and continued later. When you are ready to continue your class, simply go into classes, select your class and continue.
How do I get my guard card?
Click "The 4 Steps To Get your Guard Card" for step by step instructions plus links to the necessary paper work and additional information.
How do I register as a Proprietary Private Security Officer?
Click "The 4 Steps To Register As A Proprietary Private Security Officer" for step by step instructions and links to necessary paperwork and additional information.
What is the difference between a "contract" Security Guard and Proprietary Private Security Officer?
A "contract" Security Guard is any person providing services as a security guard, is registered by the Bureau of Security and Investigative Services as a security guard, required to have a current California Guard Card and employed by a licensed Private Patrol Operator that contracts security services to multiple clients.
A Proprietary Private Security Officer works exclusively for one employer providing security services for this single employer only and meet both of the following criteria: a) You are required to wear a distinctive uniform clearly identifying you as a security officer and b) You are likely to interact with the public while performing your duties and holds a current registration by the Bureau of Security and Investigative Services.
What do I do next to get my guard card after receiving my certificates for Powers to Arrest and Weapons of Mass Destruction?